Frequently asked questions

Answers to the most common questions about our services, orders and shops. If you can't find what you're looking for, email us at info@marcsestil.com, call us or visit either of our shops.

The shops

  • What are the shops' opening hours?

    Marcs Estil: Monday to Friday, 9 am to 1 pm and 3 pm to 7 pm; closed on Saturdays, Sundays and public holidays.
    Marcs Goya: Monday to Saturday, 9:30 am to 1:30 pm and 4 pm to 7:30 pm; closed on Sundays and public holidays.
    Closed on national public holidays: 1 and 6 January, 14 March, 1 May, 15 August, 8 September, 1 November, 8, 25 and 26 December; Carnival, Good Friday, Easter Monday and Whit Monday.

  • Are you open on Saturdays?

    Yes, at Marcs Goya, Monday to Saturday. Marcs Estil is closed on Saturdays.

  • Is there parking near the shops?

    Yes. At Marcs Estil, near the former Clínica Santa Coloma, we have free parking.
    At Marcs Goya you can park free for 30 minutes at the Fener public car park (opens in a new tab), less than a minute from the shop.

  • How do I get to the shops?

    Marcs Estil is at Carrer Gil Torres 35 in Andorra la Vella, near the former Clínica Santa Coloma.
    Marcs Goya is at Carrer Isabelle Sandy 7 in Escaldes-Engordany, 4 minutes from Illa Carlemany and very close to Don Denis.

Services and orders

  • What can be framed?

    Everything: paintings, prints, photographs, watercolours, diplomas, jigsaw puzzles and works of art, from small to large format. We also stretch canvases on frames.

  • Do you frame shirts and other collectibles?

    Yes, we frame all kinds of collectibles: football and basketball shirts, gloves, cards and other unusual pieces.

  • How can I ask for a quote?

    You can request one by email or by WhatsApp (opens in a new tab), or come to the shop: the team will ask you the right questions to prepare it.

  • Do I need an appointment?

    No, you can drop in without notice during the shop's opening hours.

  • How long does an order take?

    It depends on the complexity of the project. We give you the lead time when we prepare the quote.

  • Do you work with galleries, institutions and collectors?

    Yes, we work with private clients, art galleries, collectors, public institutions and museums.

  • Do you make mirrors to measure?

    Yes, we make them to the size and with the frame you need.

  • Do you hang pictures at home?

    Yes, whenever the hanging service is requested. We do it at your home anywhere in the Principality of Andorra.

  • Do you offer delivery to your home?

    Yes, if the delivery service is requested.

  • Are the frames made to measure or mass-produced?

    All our frames are made to measure. We choose the moulding together, then cut and assemble it in our workshop to the exact size of your piece. It is handcrafted work, designed for each order, not a mass-produced industrial product.

  • What range of mouldings do you have?

    A wide variety of mouldings and styles: wood and metal, with very different finishes (natural, lacquered, aged or gilded). We also suggest the glass and mounting that best suit each piece: standard or museum glass, mount, float mount or a box frame for objects.

  • What is the difference between standard glass and museum glass?

    Standard glass is the usual clear glass. Museum glass protects the piece better from ultraviolet light and reduces reflections.